Thurlestone Hotel Terms & Conditions

Arrival & Departure
Please be advised that check-out time is 11.00am. We will
always try to accommodate guests who arrive early but we
are unable to guarantee that your room will be available
before 3.00pm on the day of arrival.

Dress
To comply with the wishes of the majority of the guests, we
ask gentlemen to wear jackets for dinner.

Smoking
Please note all ou rooms are non-smoking. Guests are also asked not to smoke in the restaurant and in the main lounge.

Valuables
The management regrets that they cannot be held
responsible for loss of or damage to any articles of value
unless they are deposited at reception and a receipt
obtained.

Car Parking
We have ample car parking at the Thurlestone Hotel but we
can also offer limited undercover parking, which is available
to reserve in advance for an additional £5.00 daily. (Please
note all suites are automatically allocated undercover
parking at no additional cost)

Room Service
Light refreshments are available from our Room Service
menu 24 hours a day. Restaurant meals, i.e. Breakfast,
Lunch and Dinner are also available in your room during
the times these meals are normally being served at an
additional charge. In case of late arrival full cold suppers can
be placed in your room with prior notice.

Windows and Balconies
We do ask that all parents be aware of the dangers of open
windows and balconies in rooms where there are small
children.

Travel Arrangements
Arrangements can be made to meet guests at Totnes or
Plymouth Rail Stations.

Dogs
Dogs are not allowed in any public area of the hotel.
Entirely at the discretion of the management, dogs may be
accommodated in guest’s rooms at a charge of £6.00 per
night excluding food. Dogs will not be accepted in our
Superior, Premier Rooms or any of our Suites.

Deposits
A deposit of £100.00 per room will be required to confirm
your booking and this will be credited to your account on
arrival.

Cancellations
If you have to cancel your reservation within one month of
your arrival, there will be a cancellation charge if we are
unable to re-let the accommodation. If we are able to fully
re-let your accommodation there will be no cancellation
charge and your deposit will be refunded in full. If we do
not re-let your reservation in full your deposit will be
forfeited and there may be a further cancellation charge of
up to 66% of the accommodation charges. Cancellation
Insurance is advised.

Payment
We accept cash, cheques by arrangement, and most major
credit cards. Accounts are due for payment upon departure.

Service Charge
No service charge will be added. Gratuities at your
discretion.

Medical Conditions and Disability
Please advise reception of any disability or medical
condition, including food allergies, you may have that could
effect your health or safety during your stay.