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COVID-19   Can we help: 01548 560382 | enquiries@thurlestone.co.uk 01548 560382 VIP login
  • Home
  • COVID-19
  • Rooms & Suites
    • Rooms
    • Suites
    • Gallery/Video
    • Dog Friendly
  • Spa
    • Spa Days
    • Spa Treatments
  • Dining
    • Trevilder Restaurant
    • The Village Inn
    • Afternoon Tea
  • Leisure
    • Indoor Activities
    • Outdoor Activities
    • For The Children
    • Explore South Devon
    • Golf
  • Offers & Breaks
    • Latest Offers
    • Special Breaks
  • Celebrations & Events
    • Celebrate with us
    • Christmas & New Year
  • For Families
    • Facilities
    • Family Attractions
    • Local Attractions
for best rates Book Online

 

 

Coronavirus Statement 
A message of reassurance 

 

At Thurlestone Hotel, the health and wellbeing of our guests and team is our highest
priority and we do everything we can to ensure our guests have a safe and pleasant stay.

We recognise the situation is unsettling and that you may have concerns about your upcoming stay, so please review our special FAQs below.

 

Do I require travel insurance?

We strongly recommend taking out travel insurance prior to booking, even for travel within the UK.

What measures are in place to protect guests from coronavirus at Thurlestone?

During this period of uncertainty, we are actively monitoring the coronavirus (COVID-19) updates from the World Health Organization and following the advice of UK government, public health authorities and medical professionals.

We have put in place various additional measures, including:

Regular team briefings to reinforce rules of good personal hygiene

Our team have been requested to minimise personal contact such as handshakes

Clear signage around the hotel reminds all guests and crew to wash hands, cough or sneeze into a tissue and avoid contact with your face and eyes

Hand sanitiser is available at guest contact areas such as our reception desks

Special attention has also been placed to sanitise public contact points such as elevator buttons, reception counters and conference/meeting rooms.

Deep cleaning is undertaken on check out of all rooms

Should any of our team members begin to show any signs of being unwell with any symptoms of fever, flu or respiratory problems they have been instructed to consult the NHS 111 online coronavirus service and not to attend work until clear of symptoms.

Guests travelling from an area of concern are asked to follow current NHS guidelines and let us know prior to arrival.

Am I able to cancel my booking?

Thurlestone Hotel is operating as normal. As such, standard terms and conditions apply for all amendments and cancellations. If you are disinclined to travel please do call us and we would be happy to move your deposit to a later date.

What happens if I have been advised by my doctor not to travel or to self-isolate?

Please do give us a call and we would be happy to discuss moving your deposit to a future date.

What happens if there is an outbreak at Thurlestone?

We will follow the advice of Public Health England, asking guests to comply with any additional screening measures put in place.

What will happen if Thurlestone Hotel has to close or travel to Devon is restricted?

If we are forced to close or restrictions to Devon are put in place, you will be able to amend your booking to a later date within 12 months of your original booking

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  • "Wonderful Location"
    "With that location you would think they didn\'t need to bother with getting everything perfect in order to attract guests - but they do anyway"
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  • "5* Service"
    From the minute we walked in, to the moment we left, absolutely 5-Star. Thank you. We will be back! -Lauren, Facebook
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  • "A little bubble of heaven!"
    Beautiful setting, wonderful facilities. Food is a delight and staff so helpful and friendly. - C. Atkins, Facebook
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  • "Fabulous location with great facilities""
    "We thoroughly enjoyed our short stay at Thurlestone. Our days began with an excellent breakfast overlooking the fabulous view of the gardens and the sea beyond." - Trudi D (Trip Advisor)
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  • "Nice to go back to such a lovely hotel"
    Great food, a great sea view from our bedroom, a comfortable lounge, a really good pool and sauna. We thought the restaurant, refurbished since our last visit, was very tastefully upgraded. The service was a friendly as always; many staff have been at the hotel a long time. This is a great base for seaside walks. We look forward to going back again before long.
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