Our Team.
Hoteliers since 1896, the Grose family and their team have a tradition of giving committed service and warm hospitality to guests and visitors to Thurlestone Hotel. Their mission statement is “We strive to exceed our guests' expectations so they wish to return.”
Matthew Grose, Managing Director and the fifth generation of the Grose family to take on the stewardship of Thurlestone Estates - The Thurlestone Hotel and Mullion Cove Hotel in Cornwall. Matthew has worked in all areas of the business. matt@thurlestone.co.uk
Tim Hassell, Estates Director. Tim is a 4th generation hotelier and has a long association with Thurlestone Hotel, working as an assistant manager in the mid 90's before returning to his family business near Dartmoor. He is now back to assist with capital projects and help Matthew set the vision for Thurlestone in the future. tim@thurlestone.co.uk
Alex McEwen, General Manager. Alex has had a long-standing link with Thurlestone since he was a teenager and is married to Matthew’s sister, Emily. He trained with the Savoy Group and has been General Manager for several boutique hotels, most recently The Five Arrows and The Dairy at Waddesdon Manor in Buckinghamshire.
Alison Penhorwood, Assistant Manager. Alison was the Assistant Manager in our Village Inn and has been a great support to Scott in running the gastro pub. She is now part of the hotel management team, supporting the General Manager with the day-to-day running of the hotel. Alison@thurlestone.co.uk
Sophie Pine, Assistant Manager. As well as assisting in managing the hotel on a daily basis, Sophie is the first point of contact for guests and non-residents looking for a bespoke tailored event for celebrations, weddings or conferences. sophie@thurlestone.co.uk
Adam Willcocks, Assistant Manager. Adam manages our Bars Department, as well as assisting with the daily operations and the food and beverage departments in the hotel adam@thurlestone.co.uk
Malcolm Johnson, Restaurant Manager. Malcolm has re-joined the team, having been our Assistant Manager and Bars Manager a few years ago. He is now in charge of our Trevilder Restaurant and lots of our regular guests are pleased to see him back. Trevilder@thurlestone.co.uk
Hugh Miller, Executive Chef. Hugh joined Thurlestone from the QE2. He has worked for the Grose family for nearly 20 years and knows many of our regular guests' culinary tastes and preferences. Hugh is often called upon to create special celebratory meals and is allergen trained and happy to meet with guests to discuss specific menus or dietary requirements. hugh@thurlestone.co.uk
Natalie Warner, Spa Manager. Natalie joins us from the Berkeley in London where she was employed as the Health Club and Spa Manager. She has been a beauty therapist for over 10 years now and absolutely loves the industry. natalie@thurlestone.co.uk
Shona Iles, Head Housekeeper. Shona has been employed at Thurlestone for the last 28 years and has seen all the changes at the hotel especially with the bedrooms. shona@thurlestone.co.uk
Teresa Hamilton, Marketing Manager. Teresa now manages all the marketing for the hotel but was previously our Reception Manager and worked at the hotel, mainly in our front office, for over 35 years . teresa@thurlestone.co.uk
Tracey Putt, Reception Manager. Tracey is likely to be one of the first people that guests meet on arrival at Thurlestone. She has worked with the family for 16 years and knows the answer to every question about the hotel, its facilities, what to do and where to go in the local area. tracey@thurlestone.co.uk
Peter Hvisc, Head Porter. Peter has been helping guests for the last 13 years. If you like the honey served at breakfast then it is more than likely that it came from one of the hives that Peter looks after.
Scott Woodall, Village Inn Manager. Scott returned to manage the Village Inn 2 years ago, having previously worked as a barman in the hotel. Scott is popular with locals and guests who enjoy the relaxed ambience of the Village Inn. thevillageinn@thurlestone.co.uk
Roland Johns, Maintenance Manager. Roland looks after the hotel, buildings and grounds whilst his wife Linsay is responsible for all the beautiful flower arrangements, tubs and trough planters in the hotel.